Venus Water Heaters
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FAQ s for Regular and Splash Water Heaters

1. What capacity water heater do I require?

Choose your capacity from the following table (the table of product capacity has to listed here)

Location
Climate
Moderate
Extreme
Bathroom Instant - 15L 25L - 50L
Kitchen Instant - 10L 15L - 35L
Bathtub 50L - 70L 70L - 100L
Shower Panel / Jacuzzi + pump 100L - 150L 100L - 150L

2. Will my water heater consume lot of power?

No, the power consumption of the water heater is much less than feared. For example 25 liter water heater of electricity for heating water from 25 ° c to 60°c. The actual power consumption 2KWH may vary slightly based on the usage of hot water, cold water temperature and thermostat setting.

3. The water in my house is very hard; will this affect the water heater performance?

Hard water results in formation of scale deposits when heated. These deposits will form on hard surface primarily the heating element accumulating overtime. The result will be reduction of heat transfer through the layers of scale; water will take more time to heat and the element can also fail earlier than it rated life.

4. What to do in hard water areas?

Set the temperature to a lower setting below 50°c, scale forms when water is heated above 50°c. Reducing the temperature will reduce the scale formation and avoid problems of energy wastage and element failure.

5. Which is better instant or storage?

  • Both have their own advantages
  • Take the table from the big folder
Instant vs Storage Water Heaters
Instant W/H Storage W/H
* Pros * Pros
1. Instant Hot Water available on demand
2. Can save energy as only required water is heated.
3. No waiting time for reheating
4. Small, compact shape & size.
5. Ideal for Coastal & moderate climatic regions.
1. Hot Water heated & stored for immediate or later use.
2. Insulation reduces heat loss drastically and keeps water hot for long time.
3. Hot Water may be available even when no power available later.
4. Higher temperature of hot water possible compared to IWH.
5. Hot water temperature not limited by water flow rate, voltage, cold water temperature.
* Cons * Cons
1. Hot water not available if power is down.
2. Hot Water temperature limited by Voltage, Wattage, Water Flow rate & cold water temperature.
3. Hot water cannot be stored for later use.
4. Require higher wattages for better performance.
1. Minimum Time required to heat to set temperature (varies modelwise).
2. Larger size compared to IWH

6. What are the safety features in Venus water heaters?

  • Thermostat – It regulates the water temperature cutting of power when set temperature is reached
  • Thermal cut out – if thermo state fails to operate, the thermal cut out cuts of power at 90°c preventing water from boiling.
  • Pressure cum vacuum release–prevents build valve of excessive pressure or vacuum inside the tank by releasing water if pressure increase and sucking in air if vacuum develops.
  • Semi return device – prevents dry heating of the element by cutting of back flow from the tank .there by ensuring that element is always immersed in water.

7. What are the advantages of double ceramic heating element system in Venus?

The double heating element is different from normal immersion type elements. It is a cartridge type element that is not in contact with water. Also the heat transfer is over a much larger surface area. The result- longer elements, life, lower salt deposits, hence ideal for hard water areas, easier to replace without draining the water. Also if one element fails the other continuous to work.

8. Can I use the water heater connected to automatic pump?

Yes but ensure that the rated pressure of the heater is more than the pressure setting of the pump. If connecting to a pump with pressure setting > 3.5 bars (50 psi), opt for the heavy gauge models, which come with an extra thick copper tank designed to withstand the higher pressure.

FAQ
 
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