To design, manufacture and supply Water Heaters and allied products meeting the National and International Standards and ensure total safety to their users and to achieve customer satisfaction by providing after-sales service.
CERTIFICATION / AWARDS
The Quality systems and policies established in the company have resulted in:
ISI Certification by the Bureau of Indian Standards (BIS).
S mark and CE mark certification from Intertek.
Certified by Intertek to European Standard IEC / EN 60335-1, EN 60335-2-1 & EN 62233.
ISO 9001:2015, ISO 14001:2004 and BS OHSAS18001:2007 Certification from BUREAU VERITAS.
Winner of the National Award for Quality Product in 2000 by the Govt. of India.
Two times winner of the Tamil Nadu State Award for Quality - 1997 & 1998.
VENUS HOME APPLIANCES is the first water heater company in India to be awarded the prestigious ISI certification for its range of water heaters with vitreous enamel tanks. Thus Venus heaters guarantees safety and gives the assurance of quality.
Venus Splash GL (10Ltrs to 25Ltrs) , Magma (15Ltrs to 100 Ltrs) and Mega Plus(15Ltrs & 25Ltrs) range of water heaters have been awarded the S mark certification from Intertek for European Product Safety. Intertek also certified these water heaters for compliance to the provisions of CE marking. The S mark & CE certification confirm that Venus water heaters conform to European Safety standards.
VENUSHOMEAPPLIANCES(P)Ltd provides products and services that always Meet our objectives and where ever possible exceed the needs of the customer requirements,based on the following precepts.
1. VHA is committed to deliver the highest quality of home appliances that Meet national and international standards of safety and quality.
2. Adhere to applicable legal and other requirements of QMS.
3. VHA continually improves the opportunities by addressing the risk that Affect the conformity of product and services.
4. The requirements of interested parties are clearly understood and our Product and services are delivered in timely and professional manner.
5. VHA consistently meet and exceed the needs of our customer satisfaction By upgrading our employee skills and reviewing the established quality objectives.
The policy is communicated to all persons working for or on behalf of VHA And made available to the interested parties.
Venus has been honoured with a commemorative award by BIS - Bureau of Indian Standards on the 75th Anniversary celebrations of Indian Independence (Azadi Ka Amrit Mahotsav) as well as the 75th Anniversary of the establishment of BIS in 1947. Venus has been honored along with other long-standing licensees in the category of 50 years +.Venus has always given the most importance to quality. Compliance with ISI standards has been one way of achieving and maintaining this quality. Standards ensure that quality benchmarks are clearly defined and compliance to these standards provides the consumer with the assurance of safety, reliability and performance. We were among the first water heater manufacturers to get the ISI mark in 1972 and have continuously retained it since then. We were the 1st manufacturer to get ISI mark with the new Glasslined tank technology in 2012. Venus has been on the ISI technical committee that formulates safety standards for Electrical Appliances since the 1970s continuously.